On Nov. 8, 2010, the last night of Bich Ha Pan‘s life, she ate dinner with her daughter Jennifer Pan and then went out line-dancing, as the 53-year-old did every Monday.
Bich returned to their home in Markham, Ontario (about 19 miles northeast of downtown Toronto), at around 9:30 p.m., Jennifer told a York Regional Police detective hours later, as seen in interview footage included in the Netflix documentary What Jennifer Did.
Later that night, Jennifer continued, she heard her mom calling for her dad, Huei Hann Pan, and then a man appeared upstairs and proceeded to tie Jennifer’s arms behind her back, telling her he had a gun and to do what he said. He demanded she show him where the money was, she told police.
Jennifer said she was tied to the top of the banister and could hear her mom ask, as she and her husband were being led downstairs to the basement, if her daughter could go with them. The “last thing I heard them say was, ‘You lied to us, you lied to us,'” Jennifer told police, “then I heard two pops. My mom screamed, I yelled out for her, then a couple more pops.”
While her mother died at the scene, her 57-year-old father was taken to a nearby hospital, having survived being shot in the face near his eye. But Hann spent the earliest days of the investigation in an induced coma, according to detectives.
In the documentary, homicide investigator Det. Alan Cooke recalled worrying Hann would die, leaving Jennifer as their only witness.